There are two addresses for this site, and the one you pick decides how fast you get a useful answer. The table below says which is which.
| What you need | Where to write | What to include |
|---|---|---|
| A figure on this site is wrong | info@casinos.si | The page, the figure, and a link to the operator’s own term that contradicts it |
| A casino will not pay you | info@casinos.si | The clause the casino is relying on, and the dates. I cannot arbitrate, but I will re-read the terms and update the review |
| You want a casino reviewed | info@casinos.si | The operator name and the market you play from |
| You represent an operator | marketing@go2.media | Being reviewed is free, and a score is not for sale, so please do not open with an offer |
| Press, partnership or invoicing | marketing@go2.media | The company details are below |
One request. Send the clause, not the summary. A screenshot of the operator’s own terms gets a correction published faster than any other message I receive.
The Company Behind This Site
Casinos.si is operated by Go2 Media d.o.o., registered at Ulica vojvode Radomira Putnika 11, 78000 Banja Luka, Bosnia and Herzegovina.
The Editor
Srboljub Simunović is the responsible editor and answers the editorial address himself. He is named on every score published here, and his background and method are set out on the about page and in the rating method.
What I Cannot Do for You
I cannot open, unlock or close your casino account, recover a lost password, release a withheld withdrawal, or speak to an operator on your behalf. Only the casino and its regulator can do those things.
The license shown on the casino’s own site names the regulator that handles complaints, and most regulators publish a complaints form. That is the route that actually moves a case.
Before You Write About a Problem
You must be 18 or older to use this site. If gambling has stopped being entertainment, the fastest help is not an email to me. BeGambleAware offers free and confidential support.
