How We Rate Online Casinos

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Every casino on this site carries a score out of five. Most review sites will not tell you where that number comes from. This page tells you exactly, including the thresholds, so you can check our work.

Who is responsible for these ratings

This site is operated by Go2 Media d.o.o., registered at Ulica vojvode Radomira Putnika 11, 78000 Banja Luka, Bosnia and Herzegovina.

Srboljub Simunović is the editor responsible for everything published here, including the scores on this page. If something is wrong, write to info@casinos.si and it reaches him.

Why most casino ratings tell you nothing

Open any casino review site and you will find scores between four and five. Nothing ever scores a two. That is not because every casino is good.

It happens because nobody defines what a two would look like. When the criterion is a vague word like trust, the writer rounds up. A scale that never goes low is not a scale. It is decoration.

So we attached numbers to every step. The thresholds are published below. You can hold us to them.

The four things we score

Each casino receives four separate scores from one to five. The rating you see is their average, rounded to one decimal place.

1. Bonus value

A headline bonus figure means nothing on its own. What matters is how much you have to stake before that money becomes yours.

We take the wagering multiplier from the operator’s terms, apply it the way the operator applies it, and calculate the turnover needed to convert 100 euros of bonus. We also record the maximum you are allowed to withdraw from bonus winnings.

ScoreTurnover per 100 euros of bonusWhat that means for you
5Under 2,000 eurosA realistic offer. You can clear it in a normal session without chasing it.
42,000 to 3,500 eurosWorkable. Expect to play it through over several sessions.
33,500 to 5,000 eurosDemanding. Most players will lose the balance before clearing it.
25,000 to 7,000 eurosOr a maximum cashout below three times the bonus. The offer is mostly decorative.
1Over 7,000 eurosThe bonus cannot realistically be converted into withdrawable money.

How to read this. A 40x wagering requirement on a 1,000 euro bonus means 40,000 euros of turnover. The headline figure and the real cost are rarely close.

2. Terms fairness

This is where we spend most of our time. We read the full terms and conditions, not the promotional page, and we check for twelve specific clauses that cause real disputes between players and operators.

Here is the complete list, and why each one matters.

#Clause we look forWhy it matters
1Cap on bonus winningsYou clear the bonus, then discover you can only keep a fraction of what you won.
2Maximum bet during wageringOne bet above the limit and the whole balance can be voided, often without warning.
3Winnings voided at discretionGives the operator the final word on whether you get paid, with no test you can meet.
4Inactive account feeA balance you forgot about quietly drains away while you are not playing.
5Withdrawal reversalYour payout sits reversible for days, which is designed to tempt you into playing it back.
6Identity checks only after a winVerification that could have happened at signup becomes a reason to delay your first payout.
7Terms changed without noticeThe deal you accepted is not the deal you are held to.
8Currency conversion fee on withdrawalsA silent cut on every payout, charged twice if you deposited in another currency.
9Minimum withdrawal above bonus cashoutThe two limits are set so that bonus winnings can never actually leave the account.
10Disputes handled outside the EUIf something goes wrong, your practical recourse is close to zero.
11Wagering deadline under seven daysA short clock pushes bigger stakes, which is how most bonus balances are lost.
12Excluded games not clearly listedYou play in good faith, then learn your turnover did not count.

We publish the count and the clause numbers. Open the operator’s own terms and you can verify every one of them yourself.

The count, combined with the license, produces the score.

ScoreRisk clauses and licensingWhat that means for you
50 to 2 clauses, EU or UK licenseTerms you can read once and accept. A regulator that answers complaints.
43 to 4 clauses, recognized licenseNormal for the industry. Worth reading the bonus section before you deposit.
35 to 6 clausesSeveral clauses work against you. Keep records of your play.
27 to 8 clauses, weak recourseThe terms are stacked. If a dispute starts, you are on your own.
19 or more, or no verifiable licenseWe cannot tell you who regulates this operator or who would hear a complaint.

3. Game selection

We count what a player in this region can actually open, not the operator’s global catalog. A library of 4,000 games means little if half of them are blocked where you live.

ScoreLibrary available hereWhat that means for you
5Over 2,000 titles, 10+ studios, live tablesEverything mainstream is here, including live dealer and the big slot studios.
41,000 to 2,000 titlesA full catalog. You will find the popular titles without hunting.
3500 to 1,000 titlesCovers the basics. Expect gaps in newer releases.
2200 to 500 titlesThin. One or two studios carry the whole lobby.
1Under 200 titles, or no live casinoYou will run out of things to play quickly.

4. Payouts and support

Taken from the operator’s own payment and support pages: minimum withdrawal, stated processing time, fees, available channels, opening hours, and languages.

ScoreWithdrawal and supportWhat that means for you
5Under 24 hours, no fees, chat around the clockYou request a payout and it moves the same day. Someone answers at midnight.
424 to 48 hours, no feesReliable. Plan on getting paid the next working day.
348 to 72 hours, or small feesSlower than it needs to be, and your payout is shaved a little.
2Three to five days, or a fee every timeEvery withdrawal costs you money and patience.
1Over five days, or email onlyNo quick way to reach anyone when a payout stalls.

How the final score is calculated

We add the four scores and divide by four. A casino scoring five, four, five and four averages 4.5.

No single factor can rescue a casino. A generous bonus cannot hide unfair terms, because bonus value and terms fairness carry exactly the same weight.

What we publish for every casino

Each review carries a data block with the raw figures behind its score. The wagering multiplier. The turnover needed per 100 euros. The maximum cashout. The bonus deadline. Games excluded from wagering. The count of risk clauses with their numbers. The license and the date we verified it. The minimum withdrawal, the stated payout time, and any fees. The support channels, hours and languages.

Then the date we last checked.

If a figure in that block is wrong, you can prove it in two minutes by opening the operator’s own terms. We would rather you did that than take our word for it.

How we make money

When you open a casino from this site and register, we may earn a commission. That is what funds the work.

It does not buy position. A higher commission moves nobody up this list. The thresholds above decide the score, and they apply the same way to every operator, including the ones paying us the most.

Our outgoing links to operators are marked so search engines can see them for what they are.

When we update

Terms change, licenses lapse, and bonus offers are withdrawn without warning. We re-read the terms and correct what has moved. The date we last checked appears on the review itself, so you can judge how fresh it is rather than trusting a label.

Gambling is not income

This is entertainment that costs money. Treat it that way. Set a limit before you deposit, not after.

If it has stopped being fun, stop playing and contact a support service in your country. Nothing on this page is advice to gamble.

If we got it wrong

Tell us at info@casinos.si. If we quoted a term that has since changed, or scored an operator on figures that no longer hold, we will correct the review and say what changed.

FAQ About How We Rate Online Casinos

Who decides these scores?

Can a casino pay to get a higher score?

Why do you score a bonus by turnover instead of its size?

What counts as a risk clause?

How can I check your numbers myself?

Who Wrote This

Srboljub Simunovic, responsible editor at Casinos.si
Srboljub Simunović
Responsible editor, Casinos.si. Six years reviewing online casinos, based in Bosnia and Herzegovina.

I came to this from finance, which is probably why I read a casino the way I read a contract. The marketing sits on the homepage. The terms that decide whether you get paid sit twelve pages down, in a clause nobody opens.

That clause is where a bonus quietly becomes unwinnable, and where a withdrawal becomes conditional. Six years of reading them has made me narrow on purpose. Every figure we publish comes from a document the operator wrote themselves, so you can open the same page and check it.

I read terms in English and German, which matters for the operators serving Slovenia, Austria and Germany. A translated summary is not the contract. The German original is, and the two do not always say the same thing.

I am responsible for everything published here. Every score carries my name, whether or not I wrote the review it appears in. When an operator changes its terms, the review changes with them, and the date on the review tells you when that last happened. If you find a figure that no longer holds, write to me.

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