CasinoChan scores 7 out of 10 with me, the fourth highest on this site. It is also the first casino here that told me who runs it without being asked.
Their terms name the company, its registration number, its registered address and a license number. After two reviews where I searched four registers and found nothing, that is worth saying first.
| What I scored | Score | Why |
|---|---|---|
| Game selection | 9 / 10 | Around 107 studios, a published count of over 2,000 slots, live tables and crypto, held below the top band by only four interface languages |
| Payouts and support | 7 / 10 | 72 hours pending then 24 on an e-wallet, €4,000 a day, and jackpot wins paid in full outside the limits |
| Bonus value | 6 / 10 | 40x the bonus alone and a full 30 days to clear it, undercut by a €5 ceiling on every bet until you do |
| Terms fairness | 5 / 10 | The best disclosure I have read here, but the license number cannot be checked and the dormancy fee is €20 a month |
How I weigh this. Each of the four counts the same, which gives 6.75 and rounds to 7. CasinoChan lands just under 20bet and 22Casino and just above Asino. Nothing here is outstanding. Nothing here is hidden either, and on this site that combination is rarer than it should be.
The Welcome Package, Tier by Tier
The banner says 3,500 euros and 260 free spins across four deposits. I added the tiers up and the banner is accurate, which is not something I get to write often.
| Deposit | Match | Maximum bonus | Free spins | Code |
|---|---|---|---|---|
| First | 100% | €1,000 | 100 | BERLIN |
| Second | 50% | €750 | 100 | OSLO |
| Third | 30% | €1,000 | 30 | PARIS |
| Fourth | 20% | €750 | 30 | PRAHA |
Read the percentages rather than the ceilings. Only the first deposit is matched in full, and the third pays 30 percent against a 1,000 euro cap, which means depositing more than 3,000 euros of your own to reach it. The minimum each time is 20 euros, and each tier needs its own code typed in before you deposit.
| Clause | What it says | What it means for you |
|---|---|---|
| Wagering, clause 1.5 | 40x the bonus, not the deposit as well | €4,000 of turnover per €100 of bonus |
| Deadline, clause 1.7 | 30 days | Three to four times longer than most casinos here |
| Maximum bet, clauses 1.15 and 1.16 | €5 per bet, all game types | 800 spins per €100 of bonus, and exceeding it can void your winnings |
| Maximum win, clause 1.18 | €10,000 from most bonuses | The welcome bonus is excluded from that cap |
| No deposit spins, clause 1.17 | Capped at €50 and wagered 50x | Treat free spins as a look around, not an opportunity |
| Crypto deposits, clause 1.3 | No bonuses on any cryptocurrency | The promotions page advertises a 200% crypto bonus anyway |
The two clauses that matter pull in opposite directions. Forty times the bonus alone is the fair way to write a wagering requirement, and thirty days is the most generous deadline I have scored. Then the maximum bet is five euros, which turns 100 euros of bonus into 800 separate spins. You have the time. You will need all of it.
One contradiction I could not resolve. Bonus term 1.3 says no bonuses are available for any cryptocurrency. Their own promotions page lists a first crypto deposit bonus of 200 percent up to 1,000 euros, with the code CRYPTO. Both pages were live when I read them. If you plan to deposit in crypto, ask support in writing which one applies before you send anything.
More on the offers themselves: which bonuses cost the least in turnover, what free spins are actually worth, and why a no deposit offer is capped hardest. For a larger deposit, read the clauses that decide a high roller bonus, and for what a casino pays once the welcome offer is gone, reload and cashback.
Who Runs This, and What I Could Check
Clause 1.1 of the terms does what almost nobody on this site does. It names everything.
| What the terms disclose | Detail |
|---|---|
| Operating company | Saphirix Solutions SRL |
| Where it is registered | Costa Rica |
| Registration number | 3-102-933997 |
| Registered address | San José, Montes de Oca, Los Yoses, Ly Center |
| License number | 0000091 |
| Regulator | Tobique Gaming Commission |
| Could I verify the license myself | No. There is no public register I could reach |
Why this still is not verification. The Tobique Gaming Commission does not publish a searchable list of permit holders the way Kahnawake and Anjouan do, and its own site would not open for me on 12 October 2026. So I have a license number I cannot check against anything. That is a long way short of proof, and a long way ahead of a casino that gives you nothing to check at all.
There is one mismatch. The casino databases list Novatrix SRL as the operator of CasinoChan. The casino’s own terms name Saphirix Solutions SRL. I have gone with the terms, because that is the document you agree to when you register, but you should know the two do not agree.
Who CasinoChan Will Not Take
Clause 2.4 lists the countries and regions barred from real money play. I counted the entries. There are 220 of them, including the United Kingdom, the United States, France, Spain, Poland, Greece, Romania, Croatia, Serbia, Estonia, Belgium, Turkey and two Canadian provinces.
Slovenia is not on that list, so you can play from here. Given the length of the list, that is worth checking again before you deposit, because clause 2.4 ends by saying players who breach it are not entitled to refunds or withdrawals. If you travel, read it again.
What You Can Actually Play
| Section | What is on offer |
|---|---|
| Game studios | Around 107 |
| Published slot count | Over 2,000, stated on their own homepage |
| Live casino | Evolution, Ezugi, Authentic Gaming, VIVO Gaming, LuckyStreak and 7Mojos |
| Formats | Instant play in the browser, mobile, an installable app, live dealers and crypto |
| Currencies | Ten, including bitcoin, litecoin, ethereum, dogecoin and tether |
| Interface languages | Four: English, French, German and Italian |
| Slovenian interface | No |
| Help or FAQ section | None |
A published game count is a small thing that tells you something. Most casinos on this site will not say how many games they carry, because the number moves and a vague claim is safer. CasinoChan prints over 2,000 on its own homepage. The studio list behind it runs from Pragmatic Play, Play’n GO, NetEnt, Playtech and Evolution through Hacksaw Gaming, Nolimit City, Push Gaming, Big Time Gaming, Yggdrasil and Relax Gaming, down to small studios most operators here never carry.
The four languages are the real limit. There is no Slovenian version, and support answers in English. That is the trade you are making for the library.
Getting Paid
| Step | How long it takes |
|---|---|
| Pending period before anything moves | 0 to 72 hours |
| E-wallets after that | 0 to 24 hours |
| Cards after that | 1 to 7 days |
| Bank transfer after that | 1 to 7 days, processed within 3 business days |
| Deposit and withdrawal fees | None |
| Weekend processing | No weekend blackout in the terms |
This is a properly built cashier. Clause 11.6 commits to processing requests within 72 hours of approval, and an e-wallet payout lands within a day after that. Two of the casinos I have reviewed this week take up to five days of pending and then up to five more on every rail, weekends excluded. CasinoChan does not do that, and it is the single biggest reason it sits where it does.
One gap between the shop window and the contract. Their payments page says they aim to process all withdrawals within 12 hours. Clause 11.6 of the terms says 72 hours. The first number is marketing and the second is what they have actually committed to, so plan around 72 and treat 12 as a pleasant surprise.
The Withdrawal Ceiling
| Window | Limit | How it is counted |
|---|---|---|
| Daily | €4,000 | Rolling |
| Weekly | €16,000 | Rolling 7 days back from the request |
| Monthly | €50,000 | Rolling 30 days back from the request |
| Progressive jackpot wins | Paid in full | Do not count toward any of the limits |
The jackpot line is the one to notice. A progressive win is exactly the sum a withdrawal ceiling is designed to meter out, and CasinoChan writes in clause 11.8 that it will not do that. No VIP ladder stands between you and these figures either, unlike the casinos that start you at €500 a day and make you climb.
The Clause I Want You to See
Section 12 of the terms. An account is inactive after twelve months with no login and no play. From the start of the following month, CasinoChan may take 20 euros a month from the balance.
Then clause 12.1 adds the part that matters: if your balance is under 20 euros, they take the whole balance instead. The deduction repeats every month until the account reaches zero or you log in and place a bet.
Twelve months is a fairer warning than the six months two other casinos here give you. Twenty euros a month is four times their fee. If you stop playing, withdraw what is left and close the account.
Responsible Gambling Tools
| Tool | Offered |
|---|---|
| Deposit limit | Yes |
| Loss limit | Yes |
| Wager limit | Yes |
| Cool off or time out | Yes |
| Self-exclusion | Yes |
| Time or session limit | No |
| Reality check | No |
| Self-assessment test | No |
| Withdrawal lock | No |
| Self-exclusion register participation | No |
Five of ten, and they are the right five. Deposit, loss and wager limits let you keep playing inside a boundary you set, which is what most people actually need. A cool off period covers the evening you should walk away from. What is missing is the passive help: no clock on screen, no reality check, nothing that interrupts you if you do not interrupt yourself. Set the limits on the day you open the account.
Support and Verification
| Channel | What you get |
|---|---|
| Live chat | 24 hours a day, 7 days a week |
| support@casinochan.com | |
| Help or FAQ section | None |
| Phone line | None published |
| Slovenian-speaking support | No |
| What verification asks for | Government photo ID and proof of address, plus anything else they request |
Two cashier rules worth knowing before you win. Clause 11.9 pays card deposits back to the same card only up to what you put in, and anything above that goes out by another method. Clause 11.5 lets them pay you by a method you did not choose. Neither is unusual, but both can add days you did not plan for.
Who This Is For
| You are | My read |
|---|---|
| Someone who reads the terms before registering | There is more in them to read than anywhere else here |
| Expecting a quick e-wallet payout | 72 hours pending, then 24 hours |
| Chasing a progressive jackpot | Paid in full, outside the limits |
| Someone who sets a deposit limit on day one | Deposit, loss and wager limits all exist |
| Taking the welcome bonus | 30 days is generous, €5 a bet is not |
| Planning to deposit in crypto for the bonus | Two pages of their site disagree on whether you get one |
| Playing in Slovenian | Four languages, none of them Slovenian |
| Likely to leave the account idle for a year | €20 a month, or the whole balance if it is smaller |
My Verdict
Seven out of ten, and it earns it on the unglamorous things. The cashier works to a written deadline. The withdrawal limits are the same for everyone instead of being locked behind a VIP ladder. Jackpot wins come out in full. Half the responsible gambling toolset is there, and it is the useful half. And the terms open by telling you the company, the registration number, the address and the license number.
What keeps it at seven rather than higher is that the license number leads nowhere I can follow, the dormancy fee is 20 euros a month and will take your whole balance if it is smaller, the maximum bet is five euros until the wagering is done, and their own site contradicts itself about whether a crypto deposit earns a bonus.
If you play here, take the first deposit bonus rather than the full package, use the thirty days, set your deposit limit on day one, and do not leave the account sitting for a year.
FAQ About CasinoChan
Is CasinoChan licensed?
Partly, and it is the most honest paperwork I have read on this site. Clause 1.1 of the terms names the operator as Saphirix Solutions SRL, registered in Costa Rica under number 3-102-933997, gives the registered address, and states license number 0000091 from the Tobique Gaming Commission. What I could not do is check that number, because Tobique publishes no searchable register of permit holders and its own site would not open for me on 12 October 2026. So the disclosure is real and the verification is not. Note also that the casino databases name a different company, Novatrix SRL.
What is the CasinoChan welcome package?
Three thousand five hundred euros and 260 free spins, spread over four deposits. First deposit 100 percent up to 1,000 euros plus 100 spins with code BERLIN, second 50 percent up to 750 plus 100 spins with OSLO, third 30 percent up to 1,000 plus 30 spins with PARIS, fourth 20 percent up to 750 plus 30 spins with PRAHA. The minimum is 20 euros each time and the code must be entered before you deposit.
What is the wagering requirement at CasinoChan?
Forty times the bonus on its own, under clause 1.5, not the deposit as well. That is 4,000 euros of turnover for every 100 euros of bonus. No deposit and free spin bonuses are wagered 50 times instead. The requirement is on the fairer side of what I see here, because most casinos that quote a lower multiple apply it to your deposit too.
How long do I have to clear the bonus?
Thirty days from the bonus being credited, under clause 1.7. That is the most generous deadline I have scored. Most casinos on this site give you seven or ten days for the same kind of requirement, which is the clause that quietly makes a bonus impossible rather than merely expensive.
Is there a maximum bet while the bonus is active?
Five euros, under clauses 1.15 and 1.16, and it covers every game type including live and table games. Buying a game feature such as a respin counts toward the bet. Exceed it and the terms say the casino may confiscate the winnings. On 100 euros of bonus that means at least 800 separate spins to clear the wagering.
How much can I win from a CasinoChan bonus?
Ten thousand euros from a cashback, comp points, tournament, VIP, weekly or any deposit bonus, under clause 1.18, with anything above that forfeited before you withdraw. The welcome bonus is specifically excluded from that cap. Winnings from a no deposit bonus are capped at 50 euros under clause 1.17.
What are the CasinoChan withdrawal limits and how long does a payout take?
Four thousand euros a day, 16,000 a week and 50,000 a month, all counted on a rolling basis rather than a calendar one. Progressive jackpot wins are paid in full and do not count toward any of those figures. Unlike several casinos here, the limits are not tied to a VIP level, so a new account gets the same ceiling as an old one. There is a pending period of up to 72 hours, and clause 11.6 commits to processing requests within that window once approved. After that e-wallets land within 24 hours, while cards and bank transfers take one to seven days, with bank transfers processed within three business days. There are no withdrawal fees and the terms set no weekend blackout.
Does CasinoChan charge a fee on an inactive account?
Yes, and it is larger than most. Section 12 makes an account inactive after twelve consecutive months with no login and no play, and allows a charge of 20 euros a month from the following month onward. If the balance is under 20 euros they take the whole balance instead, and the deduction repeats until the account is empty or you log in and place a bet.
Is CasinoChan available in Slovenian?
No. The site runs in English, French, German and Italian only, and support answers in English. If a Slovenian interface matters to you, there are five casinos on this site that have one and this is not among them.
What games can I play at CasinoChan?
Around 107 studios and more than 2,000 slots, which is a figure CasinoChan prints on its own homepage rather than leaving vague. The roster runs from Pragmatic Play, Play’n GO, NetEnt, Playtech and Evolution through Hacksaw Gaming, Nolimit City, Push Gaming, Big Time Gaming, Yggdrasil and Relax Gaming. Live tables come from Evolution, Ezugi, Authentic Gaming, VIVO Gaming, LuckyStreak and 7Mojos. There is no FAQ section on the site.
Who Wrote This
I came to this from finance, which is probably why I read a casino the way I read a contract. The marketing sits on the homepage, and the clause that decides whether you get paid sits twelve pages down.
I am responsible for everything published here. Every score carries my name, whether or not I wrote the review it appears in. If you find a figure that no longer holds, write to me.
18+. Gambling can be addictive. Everything on this page comes from CasinoChan’s own terms and conditions, bonus terms and promotions page, read on 12 October 2026, and from my attempt to reach the Tobique Gaming Commission the same day. Operators change their terms without notice, so check the current version before you deposit. If gambling has stopped being entertainment, free and confidential help is available in Slovenia through NIJZ.
CasinoChan Casino Details
